Question 1

Who answers my requests?

Accepted Answer

Someone from the SalesPioneer team — ideally the person who knows your tool or your project. No robots, no call centres.

Question 2

What happens after a custom tool is delivered?

Accepted Answer

We stay reachable: fixes, adjustments and changes when your processes change. Follow-up arrangements are agreed with you at the time of the project.

Question 3

Do you offer refresher training?

Accepted Answer

Yes, to welcome new employees or when a tool changes. Short sessions, on your own cases.

Question 4

Can I suggest a new feature for Max?

Accepted Answer

Yes, gladly. Your feedback shapes how Max improves, and we tell you frankly whether and when your idea is planned.

Question 5

Where is our data hosted?

Accepted Answer

By default, on our servers in Switzerland. It can be installed on your own servers if you prefer.

Question 6

Why is Max a sheepdog?

Accepted Answer

Max is a White Swiss Shepherd. He reminds us where we come from: a team and a product born in Switzerland, where your data stays. And he shows what Max does for you. On the Alpine pasture, the sheepdog takes on the hardest work: gathering the flock, guiding it, watching over every animal, while the shepherd chooses the path. Max does the same with your tenders: he gathers scattered documents, sorts out what matters, keeps an eye on every deadline and prepares the response. You remain the shepherd: strategy, price and the final decision are yours.

Max help and FAQHow can we help you?

Support in practice.

Didn’t find your answer?

Max help and FAQHow can we help you?

Support in practice.

Didn’t find your answer?